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Please note that this product can not be shipped or delivered to a PO Box.
Don’t let cool water temperatures limit your pool or spa use - NorthFlo heat pumps quietly and economically maintain your ideal water temperatures at all times and consume less energy than natural gas heaters. These heat pumps come standard with a hot gas defrost feature which allows the heat pump to start at low ambient temperatures - allowing you to start your swim season earlier and end it later!
Warranty: 2 years on Parts and Labour, 2 years on Compressor Parts and 5 years on Titanium Heat Exchanger
Warranty Coverage: At the manufacturer's discretion. Limited warranty covers replacement parts, if the heater is installed with a pool or spa. The Applicable Warranty Period is two (2) years from the Purchase Date. The warranty does not cover damage caused by improper water chemistry. The warranty will be void if the heater is not installed by a licensed technician, or the heater has been installed on a soft sided pool. Please see product manual for specific warranty details.
Start a Warranty Claim:To begin a claim please email the model number, serial number, photo/video of the issue, and a detailed description of the issue the heater is experiencing to email@example.com.
This unit is not compatible with soft-sided pools.
Manufacturer Warranty: Refer to the product description for manufacturer warranty details and conditions.
Extended Warranty Details*: Pool Supplies Canada extended warranty applies to part-only replacement during the extended warranty period.
* Note: extended warranty coverage does not begin until after the included manufacturer warranty term has ended.
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